What We Collect and Why We Collect It
When you create a shadowbet account, we collect the information needed to verify your identity and process transactions — your name, email address, date of birth, and the details tied to your chosen payment method. If you deposit via PayPal, we receive a transaction reference and
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your PayPal email; if you use Venmo or a Play+ prepaid card, we log the transfer confirmation and account token, not your full card number. We also collect device data — operating system, browser type, and IP address — to secure your session and detect unusual
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login activity. Usage data, like which games you open or how long a session runs, helps us improve lobby navigation. We do not sell this data to advertising networks. Some data sharing with licensed service providers is necessary for payment processing, identity verification, and fraud screening.
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Those providers are contractually bound to use your data only for the services they perform on our behalf. Retention periods vary by data type: transaction records are kept as long as required under applicable state and federal financial regulations; marketing preferences are held only as long
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as you remain opted in. You can update communication preferences from your account settings at any time.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.